Your data

Delete your account and your data

You can request the deletion of your Adsum account and of the associated personal data at any time, whether or not you still have access to the app.

1. From the app (recommended)

Deletion is immediate and requires no further verification, since it is done from your signed-in account:

  • Open the Adsum app and sign in.
  • If you are a Layperson: Profile tab, then "Delete my account".
  • If you are a spiritual Assistant: Settings, then "Delete my account".
  • Confirm: this action is irreversible.

2. Without access to the app

If you can no longer sign in (app uninstalled, access lost, account of a deceased person, etc.), use the form below to send us your request. Once we have verified your identity, we delete the account and confirm by email, within a maximum of 30 days as required by the GDPR.

3. Which data is deleted?

Deletion covers all the personal data associated with the account (profile, appointments, notification token, etc.), subject to the retention periods imposed by law. The details of the data concerned and of our processors are described in our Privacy Policy.

Request deletion without app access

Enter the email address linked to your Adsum account: we will reply to that address to confirm your identity before proceeding with the deletion.